IFSCA Circular IFSCA-FCR/4/2026-Banking; Dated: 03.02.2026
The International Financial Services Centres Authority (IFSCA) has mandated that all Finance Companies and Finance Units operating in the GIFT International Financial Services Centre (GIFT IFSC) and providing services to non-group clients must maintain a dedicated website or webpage.
This move is aimed at strengthening transparency, consumer awareness, and regulatory accountability in the IFSC ecosystem.
1. Applicability of the Requirement
The requirement applies to:
- Finance Companies and Finance Units registered with IFSCA
- Entities operating in GIFT IFSC
- Entities providing financial services to non-group clients
Group-only service providers are outside the scope of this mandate.
2. Objective of the Mandate
The directive seeks to:
- Enhance transparency in operations of IFSC entities
- Enable informed decision-making by customers and stakeholders
- Provide easy access to regulatory and operational information
- Strengthen consumer protection and grievance redressal visibility
3. Mandatory Disclosures on the Website/Webpage
The dedicated website or webpage must clearly and prominently disclose the following information:
3.1 Registration and Regulatory Details
- IFSCA registration details
- Licence or approval number
- Category and type of registration under applicable regulations
3.2 Permitted Activities
- List of activities permitted by IFSCA
- Scope of operations allowed under the regulatory framework
3.3 Products and Services Offered
- Details of financial products and services offered to clients
- Clear description to avoid misrepresentation or ambiguity
3.4 Grievance Redressal Mechanism
- Customer grievance redressal framework
- Contact details for grievance handling
- Timelines and escalation process
3.5 Key Managerial Personnel (KMP) Details
- Names and designations of key managerial personnel
- Governance and leadership disclosures, as applicable
4. Legal and Regulatory Framework
This requirement has been issued under:
- The IFSCA Act, and
- Applicable IFSCA (Finance Company) Regulations
The mandate forms part of IFSCA’s broader effort to align IFSC entities with global best practices in disclosure and consumer protection.
5. Effective Date
- Effective from – 1 April 2026
- Entities must ensure compliance on or before this date to avoid regulatory non-compliance.
Click Here To Read The Full Circular
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