Circular No. SEBI/HO/DDHS/DDHS-PoD-2/P/CIR/2025/89, Dated: 12-06-2025
In a continued effort to strengthen investor protection and promote transparency, the Securities and Exchange Board of India (SEBI) has issued a circular requiring Infrastructure Investment Trusts (InvITs) and the Bharat InvIT Association (BIA) to implement specific measures concerning the Investor Charter (IC) and complaint disclosure norms.
1. Mandatory Display and Circulation of the Investor Charter
SEBI has directed all InvITs and the BIA to ensure that the Investor Charter is prominently displayed and readily accessible through the following modes:
- On official websites of InvITs and BIA
- Within mobile applications, if operational
- At physical office locations
- Distributed via emails or letters to investors
These measures aim to ensure that investors are aware of their rights, services offered, grievance redressal mechanisms, and timelines for resolution.
2. Periodic Updates in Line with SEBI Regulations
InvITs and the BIA must regularly update the Investor Charter to remain in compliance with the latest provisions under the SEBI (Infrastructure Investment Trusts) Regulations, 2014, and any other relevant circulars issued from time to time.
This ensures that the information made available to investors is current, accurate, and aligned with regulatory standards.
3. Monthly Disclosure of Investor Complaint Data
To further enhance transparency and accountability, SEBI has mandated that InvITs must:
- Disclose data on investor complaints and their redressal
- The data must be provided category-wise as well as cumulative
- Published by the 7th of every month
- The format and structure of disclosure must align with Annexure-B as prescribed in the SEBI circular
Such regular and structured reporting allows for continuous monitoring of grievance-handling performance by InvITs.
4. Immediate Applicability
The circular is effective immediately, and all concerned entities are required to take necessary actions without delay to ensure full compliance.
5. Conclusion
This directive is a part of SEBI’s broader regulatory framework aimed at fostering investor confidence, improving market discipline, and enforcing accountability within the infrastructure investment ecosystem. InvITs and the BIA are expected to act swiftly to meet these compliance obligations and contribute to a more transparent investment environment.
Click Here To Read The Full Circular
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